Refund policy

Effective 2026-11-03

All sales are final

ShinyDesk is a digital product. Your activation code is issued and shown to you the moment your payment completes (for USDT, once the transfer is confirmed on the TRON network), so we don’t offer refunds once a code has been issued. Before paying, you confirm that you’ve read the system requirements, that the code is delivered immediately, and that you give up your right of withdrawal.

Before you buy

If something doesn’t work

Email kaixxrua@gmail.com with your order number (starts with SD), PayPal transaction ID or USDT transaction hash. We’ll help you get ShinyDesk running, and we can look up or resend your code.

Chargebacks and reversals

If a payment is reversed or charged back through PayPal, its activation code is deactivated automatically and any device using it stops working. USDT transfers can’t be reversed, so please check the amount and the network before you send.

Nothing in this policy limits rights that cannot be waived under the law that applies to you.